Audiens 3.2.4

The Audiens application serves as a vital communication channel, ensuring that user requests are addressed promptly.

To enhance accessibility to its services and cater better to user needs, the entire application has been restructured. All dedicated services and support are now centralized in a single location, customized according to individual profiles.

The Audiens application remains free of charge for all members.

ACCESS TO YOUR SPACE:

• Log in effortlessly using your identification number and password.
• Features biometric login via fingerprint and facial recognition.
• Simplified onboarding process for first-time users.

HEALTH:

• Detailed overview of all health reimbursements.
• Access to remote medical consultation services and online second opinions for serious conditions, included in your contract.
• Capability to submit supporting documents via photo upload.
• Access to your third-party payment card with the option to send it via email to healthcare professionals.
• Request for hospital coverage.
• Locate SEVEANE network health partners such as opticians, dentists, or audiologists.
• Detailed information about your insurance coverage.

RETIREMENT:

• Consultation of retirement payment details.
• Download of tax certificates.
• A step-by-step guide throughout your career, including career statements, retirement simulators, and dedicated support.

PREDICTION:

• Review details of your predictions payments.
• Beneficiary declaration access.

SUPPORT:

• A comprehensive range of support tailored to your profile, regardless of your circumstances.

MESSAGING:

• An integrated messaging system has been improved for more effective communication and response.

PROFILE:

• Edit personal information.
• Review contracts and health guarantees.
• Access personalized contacts based on your profile.
• Adjust text size within the application for better readability.

EVENTS AND NEWS:

• Access and register for all Audiens events.

Please note that users will encounter authorization requests for notifications, device access, or geolocation services. These permissions are essential for receiving alerts regarding health reimbursements, submitting supporting documents via photo, and locating health partners.

*These services are currently available only for clients with a direct management health contract with Audiens Santé Prévoyance.